WISCONSIN DOCUMENT IMAGING

YOUR TRUSTED SOURCE FOR OFFICE TECHNOLOGY AND MANAGED SERVICES

SERVICE & SUPPORT

PROMPT RESPONSE TIME. MAXIMIZED DEVICE UPTIME. SUPERIOR SUPPORT.

MANAGED IT SERVICES

A FLEXIBLE APPROACH TO MANAGED IT THAT MEETS YOUR BUDGET & EXPECTATIONS

OFFICE EQUIPMENT

PRINT, COPY, SCAN, & FAX — WE’VE GOT YOU COVERED WITH INDUSTRY-LEADING EQUIPMENT

OFFICE EQUIPMENT

We’ll ensure that your business gets the perfect office equipment for your workflows, needs, and budget.

MANAGED PRINT SERVICES

Streamline your print environment with Managed Print Services, all while reducing costs and increasing efficiency.

MANAGED IT

We can manage and secure your IT network, so you’ll have peace of mind while focusing on value-added tasks.

DOCUMENT MANAGEMENT

Our document and workflow solutions can help you reduce paper pileups and cost while increasing productivity.

WHY CHOOSE US?

 

We know a lot is riding on who you choose as your technology solutions partner. By offering a complete line of industry-leading hardware, software, services, and solutions, we help our customers realize cost savings and streamlined invoicing while increasing efficiency and maximizing productivity. But, that’s just the beginning. Here are some reasons why we exceed the competition, and why we’ll be a good fit for your business:

Clients Come First
We are committed to establishing long-term relationships with our customers. In addition to having access to a wide array of service and support tools, your personal account representative makes it his or her business to know all the details of your office technology environment. We value your partnership and will make every reasonable effort to ensure your success. Our entire team has the customer first focus that clients experience at each touchpoint working with Wisconsin Document Imaging.
Commitment To Quality
We partner with the industry’s leading office equipment and software manufacturers to ensure you receive the highest quality products available. We couple that with our commitment to providing exceptional service and support to bring you the best possible office technology solutions. When you choose us, you choose unmatched quality and innovation.
Local Ties
We are part of this business community, just like you. By providing exceptional products and services, Wisconsin Document Imaging has built a reputation of trustworthiness among local business partners, big and small. We believe happy employees provide terrific customer service which is why we consistently invest in ongoing training, certifications, team-building activities, and community events.
Fast Response Times
When you call us, we’ll be there. We understand that when your equipment needs servicing or you encounter an IT error, you need the problem fixed NOW! In addition to timely remote support, our average response time for onsite is under three hours. As your local partner, we’re only a phone call or quick trip away from getting your business back on track.
One Step Ahead
Information overload, hectic schedules, and complex workflows–we get it! You’ll never have to explain these common business challenges to us. We address and correct these things for our clients every day, and we can help you, too. Your business faces daily challenges, and we’ll help you figure out how to maximize productivity with limited resources.

CONTACT US TODAY!

 

Recognized within our industry for the highest quality solutions and service. RICOH Circle of Excellence Certified Dealership Award 6 years in a row!

 

What Our Customers Are Saying

"KI has been working with Wisconsin Document Imaging for over 30+ years as our supplier of copiers. Recently we implemented a Managed Print Service program for over 200 printers at our Corporate Office and four of our remote facilities in several states. The transition to their Managed Print Service program was smooth and seamless. Response time to any service call placed by phone or through their online portal has been excellent with same day service from their friendly staff. We've also seen great cost savings since starting the program as WDI does an excellent job of making recommendations on changes to your print fleet and ways to decrease costs. If you're looking for ways to save time and money on print with a reliable partner, then WDI's Managed Print Service program is for you. "

 

Dustin Borgardt,  Krueger International, Inc.

 

 

"Wisconsin Document Imaging has helped us streamline our weekly mailings, what used to take us a full day is completed in a couple of hours. Mark and his team are there if we have a question, and they always help us find the best solutions for our printing needs."

Kaitlyn, The United Way of Sheboygan County

 

"Bayland Buildings, Inc. has been a partner with Wisconsin Document Imaging for over 11 years. They are extremely professional and deliver quality products, backed with outstanding service. Their Managed Print Services is an excellent tool to track usage/costs for each device, all while saving money on overall printing costs. I would highly recommend them for all your printer and copy needs."

Dan Verhagen, Bayland Buildings, Inc.

"Wisconsin Document Imaging has helped us establish a print management program that is exceptional to the various needs of our company nationwide. We operate in many locations and we have been able to come up with a program that is efficient for our corporate office as well as our smaller locations throughout the country. We have seen a significant cost and time savings while doing business with Wisconsin Document Imaging. We would recommend them for the many products and services they have available along with the friendly and knowledgeable sales and service staff."

Leila Hurd, Bay Industries

"Spancrete has been working with Wisconsin Document Imaging (WDI) since 2011 in the managed print services space. They provide a reliable product, excellent service and fast deployment to our eight locations in four states. WDI helps us provide the best print services at a lower cost, and is an extension of our IT Services Department. This is a service provider that adds value."

Director of IT, The Spancrete Group Inc.

"We have used Wisconsin Document Imaging since 2002 to help support our 10 locations throughout the United States with our Multi-Function print needs. Since they have provided such proactive support and great service we have just signed a Managed Print Services contract with them to manage our entire fleet of Multi-Function and desktop printers. Our sales team is excellent and very proactive and always open to new ideas on how to reduce our overall print cost. WDI and Pioneer Metal Finishing have forged a true partnership and we look forward to continuing to build on our already strong partnership."

Bob Verheyen, Pioneer Metal Finishing

"Captial Credit Union has used Wisconsin Document Imaging as our main supplier of printers and copy machines for over 25 years. More than just another vendor, they partner with us in offering solutions like Managed Print Services to keep costs down while providing the volume of print services we need. As a large credit union with over 300 employees and 24 branches in Northeast Wisconsin, that's no easy task. Reliable equipment and timely service are critical components of serving our members. Along with regular maintenance schedule, WDI does a great job of determining our needs and troubleshooting any problems, minimizing equipment downtime. If a repair is needed, a technician is usually onsite the same day, and they are always friendly and knowledgeable. Great equipment, great service and quick turnaround - three great reasons to go with Wisconsin Document Imaging."

Dori Smith, Capital Credit Union

"Wisconsin Document Imaging was unbelievably helpful to me when I was asked to find a new copy machine for my organization. We needed a copy machine that was quick, efficient and had basic and advanced features. It needed to be simple enough to operate for someone with little or no knowledge yet have all the bells and whistles for our Marketing team who are particular and meticulous. Mark Kitzerow, our sales representative is a top notch professional in his field. He's fun to work with and provided all the information we needed to make a wise business decision. He saved our organization thousands of dollars and the machine we're working with has been a workhorse putting out many quality documents. It seems to meet the needs of our wide variety of users. Mark did the installation, he taught us how to use it, it went so smooth! He's a hands on guy and really knows his product. He's been there for any questions or concerns (which have been few, if any) at a moments notice. I highly recommend Mark and Wisconsin Document Imaging for your next copier purchase!"

 

Amy DuBois, Door County YMCA

 

 

"Tosca has worked with Wisconsin Document Imaging for over 20 years. They have simplified how we handle our printing needs across company facilities throughout the US. Wisconsin Document Imaging has reduced the time our IT staff has to spend maintaining, ordering and setting up our printers. We look forward to continuing our relationship with Wisconsin Document Imaging."

 

Corey Linner, Tosca

 

"We recently rolled out our Managed Print Program on 60 of our smaller desktop printers. From the start we knew this program was going to save us money. We did a comparison of the per page cost vs what some of our larger departments were spending on toner and they came in substantially cheaper. We were sold on the cost savings, but to top it off, we get maintenance on these printers which saves time/energy for our Technology Services department, and auto ship of toners! This program also helps to review volumes on these smaller printers. We are now seeing more easily how much, or how little, some of these printers are being used and were able to remove several low volume printers before the program even started."

Technology Services Department, County of Door

"Considering our history and relationship with WDI’s sales, support, and entire staff we’ve interacted with, it was no surprise that when I was presented with the idea of a Managed Print Service, my interest was piqued. I am often called “Mrs. Frugal” as I do my best to maintain low costs for Information Technology infrastructure so you can imagine my surprise and excitement when Jil Shiner, Managed Print Specialist with WDI, presented me with a proposal which indicated a potential annual savings in the 4 to 5 digits range should we partake in WDI’s Managed Print Services Program. It was an easy sell to our Board and we began the program in 2017. With Jil’s direction we have reduced our fleet of local printers and the number of leased machines over the last 3 years and our cost savings on toner has well surpassed the initial estimate."

Kristi Onesti, Menominee County

"Brander Engineering, Inc. has maintained a professional relationship with Wisconsin Document Imaging, our copy machine supplier, for over 9 years. WDI provides Brander with competitive contracts for our black/white and color copying. Their equipment is up to date, they provide great service, and replacement toner cartridges are delivered in a timely manner. When there is an issue that needs to be addressed, a technician is usually onsite the same day. Their maintenance staff are always helpful, friendly, and knowledgeable. Working with Brian Titulaer has been a pleasure and we highly recommend Wisconsin Document Imaging for the products and service they offer!"

Brander Engineering, Inc.

OUR TECHNOLOGY PARTNERS